Archive for the ‘Internal Communication’ Category

Meet the #hewebWEST Conference Keynote: Tony Dunn, author of Tales of Redesign Land

May 31st, 2013 Karine Joly No Comments

Helping you learn and grow in your higher ed career – no matter how you do it As you might have noticed (heard or read) if you followed the High Ed Web New England or Florida conferences, Higher Ed Experts has chosen to support the 5 regional conferences organized by the High Ed Web Professional […]

K-State University President on why and how he used Twitter to defuse Basketball Coach crisis #highered

April 4th, 2012 Karine Joly 10 Comments

March Madness took an unexpected turn last week for K-State University when Basketball Head Coach Martin announced his decision to leave for South Carolina. While the news was announced through a very formal press conference held last Tuesday morning, President Schulz didn’t quite follow the University President PlayBook when it comes to communications around bad […]

How to scale community management at a university: FIU Community Manager’s Weekly Videos

July 14th, 2011 Karine Joly No Comments

I’ve tweeted on several occasion about Betsy Soler’s YouTube videos. Betsy is the community manager in charge of social media at FIU and she hosts this video series. [blackbirdpie url=”http://twitter.com/#!/karinejoly/status/90758051757424640″] These weekly videos offer a review of FIU latest news and feature comments from students and other members of the community, comments posted during the […]

Higher Ed Experts Webinars: Email Newsletters, Photo, Video, Live Streaming, Web Content Strategy, WordPress and Redesign

October 27th, 2010 Karine Joly No Comments

Now that I’m almost done with conference season (4 down -EduComm, eduWeb, High Ed Web & SIM Tech- and 1 to go – CASE conference for publication professionals), it’s time to share the program I designed with my faculty team from Higher Ed Experts for folks working in institutions. As I explained last week at […]

The UBC Admin Blog: blogging by higher ed executives done right

March 10th, 2010 Karine Joly 1 Comment

I stumbled on the UBC Admin Blog thanks to Martine Lafleur who shared its link on Twitter. Yesterday, I took the time to explore this recently launched group blog aimed at enabling further dialogue between senior administration and students at the University of British Columbia. While president blogs have been around for some time (President […]

Interested in the state of print and electronic publications in higher education? Take this online survey now!

January 29th, 2009 Karine Joly 2 Comments

In the summer of 2007, I created a survey about the state of print and electronic publications in higher education. At that time, more than 200 institutions took the time to complete this survey. Later, I produced a 5-page executive summary PDF file presenting the main results and wrote a column “Demand Print or Print […]

Find out how a higher ed executive, UF’s Joe Hice, has ignited conversations with his blog, Gator Grotto

January 26th, 2009 Karine Joly 3 Comments

First, let me start by a quick disclaimer, I might be a bit partial on this topic for 2 reasons: I’ve known and collaborated for almost 3 years on different projects (conferences, webinars, etc. including the upcoming “Saving Big” Webinars for which registration ends tonight by the way) with the blogger behind this blog – […]

Should You Twitter in 2009?

January 5th, 2009 Karine Joly 1 Comment

Happy New Year my dear regular readers (and casual browsers)! My first UB column for 2009 (actually it’s the one that was scheduled for the December 2008 issue) is now available in the January issue as well as online: “Should You Twitter? Real and effective communication, 140 characters at a time” Here’s a quick excerpt […]

Wesleyan’s “Securing The Future” website, a new type of crisis communication website?

December 3rd, 2008 Karine Joly 9 Comments

I’m currently working on my next column for University Business to be published in February 2009. This article will present 10 very practical tips to do more (or as well) with less (budget, people, time, etc), which explains why my main focus lately has been on the economic downturn and its consequences for higher education. […]

AMA Symposium: How to communicate effectively and efficiently to your internal audience

November 17th, 2008 Karine Joly 2 Comments

This session is presented by John Roberts, director of Internal Electronic Communications at Furman University. Internal audiences (faculty, staff, etc.) helps institutions define their brand outside of campus, especially with the recent paradigm shift in communication. According to the Families and Work Institute, the main factor in employee satisfaction is “providing and understanding and supportive […]