March Madness took an unexpected turn last week for K-State University when Basketball Head Coach Martin announced his decision to leave for South Carolina. While the news was announced through a very formal press conference held last Tuesday morning, President Schulz didn’t quite follow the University President PlayBook when it comes to communications around bad […]
Archive for the ‘Crisis Communication’ Category
Remembering the Virginia Tech Tragedy with Mike Dame’s account of how web communications were handled
It’s been 2 years. I remember very clearly that day. I only learned about the tragedy around 11AM that morning. I was unplugged to work on a project, and it’s just when I checked my email and the email listservs that I saw a message referring to something terrible going on at Virginia Tech. I […]
Wesleyan’s “Securing The Future” website, a new type of crisis communication website?
I’m currently working on my next column for University Business to be published in February 2009. This article will present 10 very practical tips to do more (or as well) with less (budget, people, time, etc), which explains why my main focus lately has been on the economic downturn and its consequences for higher education. […]
Catch-up Date with Karine: HighEdWeb edition
After being away from this blog from some time – geez, almost 2 weeks, that’s what work can do to you sometimes – I’m back with a new edition of my “Catch-up Date with Karine” series. Unless, you were leaving on an unconnected deserted island last week, you’ve probably heard about all the great things […]
Higher Ed Experts Update: The registration deadline for the “911 Website” webinar has been postponed to Friday May 2, 2008 at 9PM ET.
This morning, I received two emails asking if it was still possible to register for the May 7 webinar about crisis/emergency websites presented by Mike Dame from Virginia Tech (the initial registration deadline was yesterday). As a result, I decided to postpone the registration deadline until this Friday (May 2) at 9PM ET. If you […]
It’s 2008 – almost a year after the Virginia Tech Tragedy: Is Your 911 Website Ready?
My second UB column for 2008 is now available in the April issue as well as online: “It’s 2008: Is Your 911 Website Ready?” When I wrote this article, my goal was to give you a good piece of third-party validation (hey, you can even print the article so it looks like it was xeroxed […]
Northern Illinois University: Another tragedy unfolding on the website homepage
By now, you’ve heard the news: a gun man shot 22 people yesterday at Northern Illinois University. Seven Six – including the gunman – died. All my prayers go to the families and friends of the victims as well as to the whole campus community at Northern Illinois University. There are some blog posts I […]
Lessons learned from an emergency web drill at Winona State University
Since the Virginia Tech Tragedy, higher ed institutions all over the US, Canada and even Australia have been revisiting their emergency preparedness and crisis communication plans. While planning is very important, a plan is as good as its testing. That’s why many institutions went through emergency drills and other tests lately. Back in September 2007, […]
Let’s Build an Online Gallery of Crisis/Emergency “Lite” Web Page Templates for Higher Ed
Would you share your crisis ‘lite’ website homepage with your colleagues in higher education? Since the Virginia Tech Tragedy, we all have been building/updating the web template to be used in case of a crisis or an emergency. By nature, these web templates can’t be easily shared among different institutions. You don’t want the general […]
HighEdWebDev 2007: That’s a wrap!
What a great conference! This was the first time I managed to attend (and present at) HighEdWebDev in Rochester, and this was really time and money well spent. The organizers did a great job at planning and organizing the whole event (although a lapel microphone would have been a great addition for the “soft-spoken” presenters […]
5 tips to be better prepared for a campus emergency or crisis
Even if you don’t take the time to read my last article about crisis communication (although you should), don’t ignore these 5 basic tips and share them with folks in charge of crisis communication at your institution: Make sure the chief communication officer of your institution is part of your emergency team. Include in your […]
A good primer about crisis communications 2.0 you can print
September isn’t over yet, but the month has already seen 2 shooting-related crises: Yesterday at St. John’s University in Queens, NY (the campus was locked down after a masked gunman was found on campus) Last Friday, 2 students were shot at Delaware State University. The good news is that lessons learned after the tragedy at […]
Got Higher Ed Content Tales to Tell?
Submit a 10-min session proposal for the 2020 Higher Ed Content Conference
Higher Ed Jobs
- An error has occurred, which probably means the feed is down. Try again later.