Archive for the ‘Virginia Tech Tragedy’ Category

Virginia Tech Tragedy: Has your institution posted a statement about the tragedy? Virginia Tech Web team wants to recognize your support on its website

April 17th, 2007 Karine Joly 7 Comments

I just got an email from Michael Dame, Director of Web Communications at Virginia Tech [I interviewed Mike last year for my UB column about website redesign], asking if I could pass the following message to all of you: We are aware that countless IHEs have posted statements about the Virginia Tech tragedy on their […]

Could Twitter be used as another communication channel in case of campus emergencies?

April 17th, 2007 Karine Joly 5 Comments

In the wake of the Virginia Tech Tragedy, many questions about crisis communication have been raised in campuses across the country and the world. Today, on u-webd listserv, a few Web professionals discussed possible text-messaging solutions. One of them (I didn’t get a chance to ask him if I could share his name) announced to […]

Virginia Tech Tragedy: Lessons learned in crisis communication a day after the unthinkable

April 17th, 2007 Karine Joly 10 Comments

May 4, 2007 – UPDATE: Mike Dame, director of web communication at Virginia Tech will present a webinar on June 28, 2007 to share his lessons learned after the tragedy as part of a 3-webinar series called “Crisis Communication 2.0 Week” and priced at $250 ($100 of which will be donated to the Memorial Hokie […]

Virginia Tech Tragedy: Crisis unfolding on the website homepage

April 17th, 2007 Karine Joly 5 Comments

Yesterday I posted a screenshot of the homepage of the university website when I heard the news — only early in the afternoon as I was working on deadlines far away from any news sources. This morning I was able to retrieve an early version time stamped at 9:58 AM from Google’s cache. I’ll try […]

Virginia Tech Tragedy: Crisis communication on the university website homepage

April 16th, 2007 Karine Joly 2 Comments

I’ve just read about the news… on a listserv. I worked on deadlines all morning and ate lunch in front of my computer far away from any news. In the listserv message, there was just a mention of a crazy event with 22 dead including students (33 according to the latest reports) at Virginia Tech, […]