CASE Conference: Crisis Communication in a Networked World

Here’s the PDF file of the presentation Joe Hice and I gave about “Crisis Communication in a Networked World” on September 14, 2006 at the CASE Conference for Senior Communication and Marketing Professionals in Philadelphia.

In the meantime, feel free to let us know what you think about this presentation by posting a comment below.

One Response

  1. Cyndie Eddy says:

    Very thought-provoking. This link was sent to our municipal communications team to discuss at our next quarterly meeting. This team is set up to deal with media during a crisis and to standardize the way our city communicates with the public and the media.

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